{"id":1862,"date":"2020-03-25T19:31:25","date_gmt":"2020-03-25T19:31:25","guid":{"rendered":"https:\/\/leap.staging.ribbitt.com\/leap-group\/micro-is-massive\/"},"modified":"2022-08-10T14:49:30","modified_gmt":"2022-08-10T14:49:30","slug":"micro-is-massive","status":"publish","type":"post","link":"https:\/\/leap.staging.ribbitt.com\/leap-group\/micro-is-massive\/","title":{"rendered":"Micro is Massive"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/leap.staging.ribbitt.com\/wp-content\/uploads\/sites\/4\/2022\/08\/micro-is-massive.jpg\" alt=\"Mico is Massive\">&#13;<\/p>\n<div class=\"contentBlock\">&#13;<\/p>\n<p>&#13;<br \/>\n<span class=\"largeletter3\">R<\/span>emember when we all looked for the big opportunity&#13;<br \/>\nto reach a massive audience with a single brand&#13;<br \/>\nmessage? We searched for the Super Bowl ad&#13;<br \/>\nopportunity that would engage the masses and guide them to&#13;<br \/>\nour products and services. It was the big bang theory of our&#13;<br \/>\nbrand universe. Well, like most things in the marketing and&#13;<br \/>\nadvertising world, that\u2019s all changed. Now it\u2019s just as important&#13;<br \/>\nfor our brands to be engaged in what Google has dubbed,&#13;<br \/>\n\u201cmicro-moments\u201d. Now micro is massive.&#13;\n<\/p>\n<p>&#13;<\/p>\n<p>&#13;<br \/>\nMicro-moments are those intent-driven impulse actions we&#13;<br \/>\nnow take because we can. Mobile has changed our lives and&#13;<br \/>\nour expectations of brands. When we find ourselves wanting to&#13;<br \/>\nknow something, needing something, going someplace,&#13;<br \/>\nor experiencing some activity, we are now equipped for instant&#13;<br \/>\ngratification. Brands must understand this and strategize to&#13;<br \/>\ncapitalize in the moment. The consumer journey is now a&#13;<br \/>\nseries of intent-driven micro-moments, and we act&#13;<br \/>\non impulse.&#13;\n<\/p>\n<p>&#13;\n<\/p><\/div>\n<p>&#13;<\/p>\n<div class=\"contentBlock\">&#13;<\/p>\n<div>&#13;<\/p>\n<h2>Micro-Moments<\/h2>\n<p>&#13;<\/p>\n<ul class=\"orangeList\">&#13;<\/p>\n<li>&#13;<br \/>\n    <span>&#13;<br \/>\n    I want to know Moments&#13;<br \/>\n    <\/span>&#13;\n    <\/li>\n<p>&#13;<\/p>\n<li>&#13;<br \/>\n    <span>&#13;<br \/>\n    I want to go Moments&#13;<br \/>\n    <\/span>&#13;\n    <\/li>\n<p>&#13;<\/p>\n<li>&#13;<br \/>\n    <span>&#13;<br \/>\n    I want to do Moments&#13;<br \/>\n    <\/span>&#13;\n    <\/li>\n<p>&#13;<\/p>\n<li>&#13;<br \/>\n    <span>&#13;<br \/>\n    I want to buy Moments&#13;<br \/>\n    <\/span>&#13;\n    <\/li>\n<p>&#13;\n<\/ul>\n<p>&#13;\n<\/p><\/div>\n<p>&#13;\n<\/p><\/div>\n<p>&#13;<\/p>\n<div class=\"contentBlockHeader\">Immediate Action<\/div>\n<p>&#13;<\/p>\n<div class=\"contentBlock\">&#13;<\/p>\n<p>&#13;<br \/>\nWhen consumers find themselves in the moment, they take&#13;<br \/>\nimmediate action no matter where they are or what time it&#13;<br \/>\nmay be. Smartphones allow us to act on any impulse at any&#13;<br \/>\ntime. We take immediate action whenever we want to learn,&#13;<br \/>\nfind, do or buy something. For brands to thrive in this environment,&#13;<br \/>\nthey need to plan.&#13;\n<\/p>\n<p>&#13;<\/p>\n<p>&#13;<br \/>\nBrands that take the likely scenarios in which consumers&#13;<br \/>\nwill need them into account, will win with mobile. Anticipating&#13;<br \/>\nneed and following a planned strategy to meet people&#13;<br \/>\nwhere they are with useful content in meaningful situations&#13;<br \/>\nguides keywords, influencer relationships, search&#13;<br \/>\nstrategies, mobile user experience, simplified ecommerce&#13;<br \/>\nexperiences and more.&#13;\n<\/p>\n<p>&#13;\n<\/p><\/div>\n<p>&#13;<\/p>\n<div class=\"contentBlockHeader\">Demand for Relevance<\/div>\n<p>&#13;<\/p>\n<div class=\"contentBlock\">&#13;<\/p>\n<p>&#13;<br \/>\nWhen we act on our needs in a micro-moment, our expectations&#13;<br \/>\nare high and our patience is low \u2013 quality, relevance,&#13;<br \/>\nand usefulness of marketing are more important than&#13;<br \/>\never. Rethinking where and how your brand can be found&#13;<br \/>\nis fundamental, and having the right thing to say can be&#13;<br \/>\ncomplicated. Your message, your content, and your level of&#13;<br \/>\nhelpfulness must all be calculated to provide your brand the&#13;<br \/>\nbest chance to be selected in a micro-moment.&#13;\n<\/p>\n<p>&#13;\n<\/p><\/div>\n<p>&#13;<\/p>\n<div class=\"contentBlockHeader\">Loyal to Needs<\/div>\n<p>&#13;<\/p>\n<div class=\"contentBlock\">&#13;<\/p>\n<p>&#13;<br \/>\nAs consumers, the micro-moments we experience and&#13;<br \/>\nthe brands that accommodate our \u201cin the moment\u201d needs&#13;<br \/>\nshape our preferences and purchases. Ultimately, the&#13;<br \/>\nbrands that do the best job of addressing our needs will&#13;<br \/>\nwin. This has always been true; however, the rules of the&#13;<br \/>\ngame have changed and the pace of interaction is now&#13;<br \/>\nlightning fast.&#13;\n<\/p>\n<p>&#13;<\/p>\n<p>&#13;<br \/>\nThe time it takes for a consumer to go through the purchase&#13;<br \/>\nfunnel has also increased. A shortened sales cycle is&#13;<br \/>\ngood news.&#13;\n<\/p>\n<p>&#13;\n<\/p><\/div>\n<p>&#13;<\/p>\n<div class=\"contentBlockHeader\">Map Out Moments<\/div>\n<p>&#13;<\/p>\n<div class=\"contentBlock\">&#13;<\/p>\n<p>&#13;<br \/>\nTake a hard look at your products and services, and map out&#13;<br \/>\nthe moments in all phases of the consumer journey&#13;<br \/>\nwhere micro-moments may occur. When would consumers&#13;<br \/>\nwant to find inspiration from or about your products, make a&#13;<br \/>\nquick purchase, or follow your lead?&#13;\n<\/p>\n<p>&#13;\n<\/p><\/div>\n<p>&#13;<\/p>\n<div class=\"contentBlockHeader\">Think Context<\/div>\n<p>&#13;<\/p>\n<div class=\"contentBlock\">&#13;<\/p>\n<p>&#13;<br \/>\nUse the context of time and location to deliver experiences&#13;<br \/>\nin real-time that seem like they are perfect for the moment&#13;<br \/>\nyour consumer is experiencing. Tell them about the free&#13;<br \/>\nappetizer at lunchtime as they\u2019re walking past your restaurant&#13;<br \/>\nat noon.&#13;\n<\/p>\n<p>&#13;\n<\/p><\/div>\n<p>&#13;<\/p>\n<div class=\"contentBlockHeader\">Measure Micro-Moments That Matter<\/div>\n<p>&#13;<\/p>\n<div class=\"contentBlock\">&#13;<\/p>\n<p>&#13;<br \/>\nUse analytics to measure the performance of your brand&#13;<br \/>\non mobile. Micro-moment engagement is not always easily&#13;<br \/>\nmeasurable, but you can use your moment map to identify&#13;<br \/>\nindicators of usage in the moment. From that work information,&#13;<br \/>\ncredible estimates can be made to indicate return&#13;<br \/>\non investment.&#13;\n<\/p>\n<p>&#13;\n<\/p><\/div>\n<p>&#13;<\/p>\n<div class=\"blackBox\">&#13;<\/p>\n<div class=\"blackBoxContent\">&#13;<\/p>\n<h2 class=\"h2blue\">The Four Steps to <br \/>&#13;<br \/>\nMicro-Moment Success<\/h2>\n<p>&#13;<\/p>\n<p>&#13;<br \/>\nAs consumers continue the shift to mobile, and&#13;<br \/>\nexpectations for meeting needs in the moment&#13;<br \/>\ncontinue to rise, use these four simple steps&#13;<br \/>\nrecommended by Google to put you on the path&#13;<br \/>\nto winning the micro-moment.&#13;\n<\/p>\n<p>&#13;<\/p>\n<h3>Be There<\/h3>\n<p>&#13;<\/p>\n<p>&#13;<br \/>\nBeing there on mobile, and being there with an&#13;<br \/>\nexperience designed specifically for mobile, is key to&#13;<br \/>\nshaping decisions and preferences.&#13;\n<\/p>\n<p>&#13;<\/p>\n<h3>Be Useful<\/h3>\n<p>&#13;<\/p>\n<p>&#13;<br \/>\nConsumers move on quickly and you have a brief&#13;<br \/>\nmoment to catch them. If you aren\u2019t useful in the&#13;<br \/>\nmoment, consumers are likely to move on.&#13;\n<\/p>\n<p>&#13;<\/p>\n<h3>Be Quick<\/h3>\n<p>&#13;<\/p>\n<p>&#13;<br \/>\nConsumers won\u2019t wait for content to load, or navigation&#13;<br \/>\nthey have to dig through. They expect to move&#13;<br \/>\nfast and experience instant gratification.&#13;\n<\/p>\n<p>&#13;<\/p>\n<h3>Connect the Dots<\/h3>\n<p>&#13;<\/p>\n<p>&#13;<br \/>\nYou don\u2019t have mobile customers and desktop&#13;<br \/>\ncustomers. You just have customers. Organize your&#13;<br \/>\nteams around a single view of the customer, however&#13;<br \/>\nthey convert.&#13;\n<\/p>\n<p>&#13;\n<\/p><\/div>\n<p>&#13;\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Remember when we all looked for the big opportunity to reach a massive audience with a single brand message? We searched for the Super Bowl ad opportunity\u2026<\/p>\n","protected":false},"author":43,"featured_media":1863,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[53,59],"issue":[17],"collection":[],"class_list":["post-1862","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-audience-intelligence","tag-search","issue-the-coming-together-of-search-social"],"acf":[],"gutentor_comment":0,"_links":{"self":[{"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/posts\/1862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/comments?post=1862"}],"version-history":[{"count":0,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/posts\/1862\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/media\/1863"}],"wp:attachment":[{"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/media?parent=1862"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/categories?post=1862"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/tags?post=1862"},{"taxonomy":"issue","embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/issue?post=1862"},{"taxonomy":"collection","embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/collection?post=1862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}