{"id":2236,"date":"2020-03-25T19:31:09","date_gmt":"2020-03-25T19:31:09","guid":{"rendered":"https:\/\/leap.staging.ribbitt.com\/leap-group\/coke-s-twitter-fail\/"},"modified":"2022-08-10T14:53:03","modified_gmt":"2022-08-10T14:53:03","slug":"coke-s-twitter-fail","status":"publish","type":"post","link":"https:\/\/leap.staging.ribbitt.com\/leap-group\/coke-s-twitter-fail\/","title":{"rendered":"Coke&#8217;s Twitter Fail"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/leap.staging.ribbitt.com\/wp-content\/uploads\/sites\/4\/2022\/08\/q4-2009-cokes-twitter-fail.jpg\" title=\"q4-2009-cokes-twitter-fail\" alt=\"2009-cokes-twitter-fail\" \/><\/p>\n<p>If you&rsquo;re in the food and&nbsp;beverage industry and your&nbsp;company is not participating in&nbsp;social media, you need to be.&nbsp;It&rsquo;s plain and simple. You need&nbsp;to be where the people are.&nbsp;<\/p>\n<p>When you put your brand out&nbsp;there, be sure to keep your&nbsp;branding consistent. The look,&nbsp;feel, tone, and messaging all&nbsp;need to match the branding you&nbsp;use in your traditional marketing&nbsp;pieces. Begin by developing&nbsp;a solid goal, backed by strong&nbsp;<br \/>strategies and tactics, before&nbsp;you do anything. Something as&nbsp;simple as selecting a Twitter&nbsp;name can have a huge impact&nbsp;on whether your campaign will&nbsp;be well accepted and used.<\/p>\n<p>Case in point: when I think&nbsp;beverages, my mind always&nbsp;goes to Coca-Cola first. Yes, I&rsquo;m&nbsp;a Coke person. Their Twitter&nbsp;campaign, however, is not nearly&nbsp;as good as their cola.&nbsp;<\/p>\n<p>Coke&rsquo;s Twitter profile started off&nbsp;as @CocaColaCo. Although this&nbsp;name seems innocent enough,&nbsp;it&rsquo;s not so easy to type without&nbsp;having to stop and think about&nbsp;each letter as you go. Not&nbsp;a good start when Twitter is&nbsp;meant to be fast and easy.&nbsp;<\/p>\n<p>Strike two with Coke&rsquo;s Twitter&nbsp;campaign came 51 days after&nbsp;this initial profile was created&nbsp;when they announced that they&nbsp;were switching to a different&nbsp;official Twitter profile: @cocacola. The reason I call this a strike is&nbsp;because they totally abandoned&nbsp;<br \/>their previous social profile,&nbsp;which is a bad idea in the social&nbsp;media world. To me, this reeks&nbsp;of poor planning, but thankfully,&nbsp;Coca-Cola is slowly getting back&nbsp;on track with a devotion to their&nbsp;new Twitter profile.&nbsp;<\/p>\n<p>Honestly, mistakes happen, and&nbsp;sometimes you just have to live&nbsp;and learn&mdash;it&rsquo;s just better when&nbsp;the whole world can&rsquo;t see you&nbsp;do it. Plan thoroughly, act timely,&nbsp;and be transparent, and you will&nbsp;be off to a great start with your&nbsp;own social media campaign.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re in the food and beverage industry and your company is not participating in social media, you need to be. It\u2019s plain and simple.<\/p>\n","protected":false},"author":43,"featured_media":2239,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[46],"issue":[8],"collection":[],"class_list":["post-2236","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-social","issue-whats-happening-in-search"],"acf":[],"gutentor_comment":0,"_links":{"self":[{"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/posts\/2236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/comments?post=2236"}],"version-history":[{"count":0,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/posts\/2236\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/media\/2239"}],"wp:attachment":[{"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/media?parent=2236"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/categories?post=2236"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/tags?post=2236"},{"taxonomy":"issue","embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/issue?post=2236"},{"taxonomy":"collection","embeddable":true,"href":"https:\/\/leap.staging.ribbitt.com\/leap-group\/wp-json\/wp\/v2\/collection?post=2236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}