{"id":1701,"date":"2022-04-14T20:38:17","date_gmt":"2022-04-14T20:38:17","guid":{"rendered":"https:\/\/leap.staging.ribbitt.com\/?post_type=case-studies&p=1701"},"modified":"2022-07-07T17:06:23","modified_gmt":"2022-07-07T17:06:23","slug":"hersheys","status":"publish","type":"case-studies","link":"https:\/\/leap.staging.ribbitt.com\/work\/hersheys\/","title":{"rendered":"Hershey’s"},"content":{"rendered":"\t\t
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Hershey’s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Hershey\u2019s retained real estate on the largest billboard in Times Square, New York City. What tourists didn\u2019t know: The Hershey\u2019s Chocolate World store was right underneath the giant billboard.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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THE PROBLEM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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During the holidays, New York City brings in more tourists than any other time of year.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Between the decorative storefronts, giant Christmas trees and lights, LEAP Spark (part of LEAP Group) was challenged to not only get tourists to notice the giant billboard in Times Square, but also to push tourists and viewers into the Chocolate World store.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We set out to create a campaign that was equal parts delicious and directional moving people into the store and increasing sales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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UNDERSTANDING THE AUDIENCE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We started by understanding the audience in Times Square, which is diverse.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Qualitative analysis found consumers behavior varied throughout the day. In the morning, few people looking at the billboards. Rather, they were eating their breakfast as they checked their phones to map out plans for the day.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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By midday, more families were arriving at Times Square, and while the attraction was the center of their New York experience, most people looked like they were trying to find their bearings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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As day turned to night, however, the billboards captured visitors\u2019 attention and became the backdrop of many selfies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We wanted to be sure to build awareness of the Hershey\u2019s Chocolate World as soon as tourists arrived in New York City, engage them once in Times Square then ultimately drive them into the store to the point of conversion.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Using geo-location. Digital ads showing Hershey\u2019s products were served to anyone that arrived in New York city. To ensure we only reached tourists, we added a layer of location data to target people whose most recent location was within the city but whose home is more than 125+ miles away.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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OOH EXPERIENCE WORTH OOHING OVER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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LEAP Spark, a flexible production agency, used animation to create an inviting Out of Home (OOH) experience. The giant digital billboard, complete with arrows directing viewers into the store where they could get their Hershey\u2019s Chocolate Shake, handmade s\u2019more or hot chocolate made with Hershey\u2019s chocolate, showed viewers how they got to Times Square: through transit. Then, the animation ended with showing them exactly where they could get the items they saw on the screen: directly below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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